Email Draft – Double Payment Issue


Subject: Double Payment Report – Immediate Verification Required

Hi Team,

I am writing to report a double payment error made during my recent transaction on your platform.

Please find the required details below for your verification:

Customer Name:
Registered Mobile Number:
Order ID (if generated):
Payment Date & Time:
Amount Paid:
Number of Times Debited:
UTR/RRN for Both Payments:
1.
2.

I have attached the bank/UPI screenshot showing both debits.

As per your policy, I am reporting this within the 24-hour window, and I request you to review this case and confirm the refund status for the excess payment.

Please update me at the earliest.

Thank you,